RETURN POLICY
Thank you for shopping at Chronic. We strive to provide you with high-quality products and excellent customer service. Please review our return policy carefully before making a purchase, as all sales made through our store are final.
No Return Policy
We do not accept returns or exchanges for any products purchased through our website unless the item received is defective or damaged upon arrival. We highly encourage customers to thoroughly review their orders before completing the purchase.
No Refund Policy
All sales are final, and we do not offer refunds unless the item received is deemed defective or damaged upon delivery. If you receive a defective or damaged item, please contact us within two (2) days of receiving your order. We may request photographic evidence or other documentation to assess the issue before determining the appropriate course of action.
Exclusions
We do not accept returns or offer refunds for:
- Change of mind or personal preferences after the purchase.
- Items that have been worn, washed, or altered after purchase.
- Products damaged due to improper use, mishandling, or neglect.
How to Contact Us
If you receive a defective or damaged item or have any questions regarding our return policy, please contact us immediately at mnlchronic@gmail.com. Our customer service team will assist you in resolving the issue as efficiently as possible.
Policy Updates
We reserve the right to modify or update our return policy at any time without prior notice. Any changes made will be effective immediately upon posting on our website.